Privacy & Cookie Policy

Your privacy is important to us. Learn how dFlo.ai collects, uses, and protects your personal information.

Last updated: October 16, 2024

Introduction

dFlo.ai ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

Information We Collect

  • Personal information you provide when contacting us (name, email, company, role)
  • Usage data and analytics to improve our website and services
  • Cookies and similar technologies for functionality and analytics
  • Communication preferences and consent records

How We Use Your Information

  • To respond to your inquiries and provide customer support
  • To improve our website, products, and services
  • To send you relevant information about our AI solutions (with your consent)
  • To comply with legal obligations and protect our rights

Data Security

  • We implement industry-standard security measures to protect your data
  • All data transmission is encrypted using TLS 1.3
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and penetration testing

Data Sharing

  • We do not sell, trade, or rent your personal information to third parties
  • Data may be shared with service providers who assist in our operations
  • We may disclose information if required by law or to protect our rights
  • Any sharing is done under strict confidentiality agreements

Cookie Policy

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings or our cookie consent banner.

Essential Cookies

Always Active

Required for basic website functionality

• Session management
• Security features
• Cookie consent preferences

Analytics Cookies

Optional

Help us understand how visitors interact with our website

• Google Analytics
• Page views
• User behavior tracking

Marketing Cookies

Optional

Used to deliver relevant advertisements and marketing content

• Social media integration
• Advertising networks
• Campaign tracking

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information:

  • Right to access your personal data
  • Right to rectify inaccurate or incomplete data
  • Right to erase your personal data
  • Right to restrict processing of your data
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise any of these rights, please contact us at privacy@dflo.ai

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@dflo.ai

General Contact: hello@dflo.ai

Address: Singapore & Jakarta

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.